Contact
Questions before ordering
What is in flower this week, whether an address can be reached, or a delivery that went wrong: all answered by email, normally within one business day.
Who replies
The florist's full name and studio address are published here as soon as they are verified. Until then every enquiry is answered personally by email through the contact form.
When
Messages are read Monday to Saturday around market mornings and answered within one business day. Replies come from the address used to arrange orders, so check the spam folder if nothing appears.
If flowers arrive badly
Write within 24 hours of delivery with a photo. Fresh flowers are handled under the freshness and refunds policy instead of a normal returns process.